COVID-19 – Touch-Plate LED
(260) 426-1565
Checkout
COVID-19

TOUCH-PLATE LED | COVID-19 UPDATE

Due to the COVID-19 Outbreak; Indiana’s Governor has issued a work from home order for all non-essential personnel. Link To Official Order. From March 25th – April 7th we will be only taking orders online and by phone.

If you need to speak with a Touch-Plate Employee directly, please email [email protected].   One of our team members will schedule a time to follow up with you.

ALL PRODUCTION ON NON-STOCK ITEMS ARE DELAYED UNTIL APRIL 7, 2020.

During this temporary shutdown we will ONLY ship orders on Fridays until we return to regular hours.  We will only be offering FedEx Ground & FedEx Home Delivery services, until we resume standard hours.

SHIPPING DATES:

Cut-off Period: 1:00PM EST the Thursday prior to shipping

                Friday March 27th 2020 | orders placed from 3/24-3/26

                Friday April 3rd 2020 | orders placed from 3/27-4/2

                Friday April 10th 2020 | orders placed from 4/3-4/9

ORDERING:

All production on build-to-order items is delayed
until April 7th 2020.

SUPPORT:

    • Online Support – email [email protected] and we will respond
      to your questions within 24 hours.
    • Phone Support – email [email protected] to schedule a call,
      please include:
      • Your
        Name, Company, Phone Number & A detailed summary of your situation (you may
        attach pictures as a visual aid)
If you have been in direct contact with any of our staff prior to the temporary shutdown. 
You can still email or directly dial their direct extension at (260) 426-1565.

PLEASE STAY SAFE, WASH YOUR HANDS FREQUENTLY & PRACTICE SAFE SOCIAL DISTANCING

We apologize for any inconveniences our temporary closure may cause. Rest assured, once we have done our part reducing the Coronavirus outbreak. We will be back at full strength to assist our customers.